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Our ruminations on everything from IT help desk best practices to employee sentiment, security, AI, and more (with occasional historical references).
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Fixify innovations
Introducing Fixify’s dashboard: Real-time insights, zero guesswork
April 10, 2025
Introducing Fixify’s dashboard: Real-time insights, zero guesswork

IT help desk best practices
6 IT infrastructure solutions that won’t break the bank
April 4, 2025
6 IT infrastructure solutions that won’t break the bank

IT help desk best practices
Is your IT infrastructure showing its age? Here’s how AI + people can help
April 4, 2025
Is your IT infrastructure showing its age? Here’s how AI + people can help

Fixify innovations
IT service management doesn’t have to be a headache: How Fixify streamlines your help desk
April 4, 2025
IT service management doesn’t have to be a headache: How Fixify streamlines your help desk

IT help desk best practices
IT help desk services demystified: What growing companies really need to know
April 3, 2025
IT help desk services demystified: What growing companies really need to know

IT help desk best practices
The ultimate employee onboarding checklist: Streamlining IT setup for new hires
April 3, 2025
The ultimate employee onboarding checklist: Streamlining IT setup for new hires

AI & automation
Best AI tools for business and IT teams
April 1, 2025
Best AI tools for business and IT teams

IT help desk best practices
The best help desk software of 2025: How to choose the right solution for your team
April 1, 2025
The best help desk software of 2025: How to choose the right solution for your team

IT help desk best practices
IT help desk support: Boosting efficiency without hiring more staff
March 31, 2025
IT help desk support: Boosting efficiency without hiring more staff

IT 101
What is sentiment analysis? Understanding its role in IT support
March 27, 2025
What is sentiment analysis? Understanding its role in IT support

IT 101
What is help desk analytics? A guide to measuring IT support performance
March 27, 2025
What is help desk analytics? A guide to measuring IT support performance

IT 101
How to reduce IT costs: Best practices for IT budget optimization
March 27, 2025
How to reduce IT costs: Best practices for IT budget optimization
Perspectives
Perspectives
IT 101
IT 101
Fixify innovations
Fixify innovations
AI & automation
AI & automation
Metrics & insights
Metrics & insights
IT help desk best practices
IT help desk best practices
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