Care starts with secure design

We believe that care and security go hand in hand. It starts with protecting your data, users, and credentials.

Built by security pros on a modern foundation

With over 95 cumulative years in cybersecurity, Fixify’s founders have deep expertise in creating secure solutions. Since day one, we've lived a security-first mindset.

Zero Trust security model

Trust no one by default, verify everything

Strong authentication practices

Multi-factor authentication and more

Principle of least privilege

Minimum access for maximum security

Shift-left security

Build security into every phase of development and operations

Built-in security features

Wherever possible, we build features that alert us to suspicious activity within the Fixify application

Compliance: more than checking a box

We don't see compliance standards as just requirements. They're actual opportunities to showcase our dedication to the security and standards our customers value.

Ensuring trust and security year-round

Ensuring trust

We’re committed to maintaining the highest standards of security and trust for our customers.

Safeguarding your health information

Safeguarding

We’re dedicated to protecting the privacy and security of your health information.

Protecting your team and organization by design

The cliche is true. Your people are your most valuable asset. That’s why we want to help take care of them. At Fixify, we believe that care starts with a foundation of trust and security. We're committed to protecting your data and helping your organization thrive securely.

How does Fixify handle my data?

We use both internally developed software and reliable external services to ensure your data is handled with the utmost care.

How do you ensure my data is secure?

We take several measures to ensure your data is secure. First, all infrastructure changes require approval from two team members and are handled through our Infrastructure as Code (IaC) tool, so they’re always auditable and easy to revert. We encrypt all data at rest and use service-level policies to prevent any inadvertent access to your data. Finally, we’re always on top of our cloud security, with continuous monitoring and regular security audits, including pen tests once a year.

Can Fixify help us meet compliance requirements?

Yes! We can help IT teams meet security standards, especially regarding User Access Reviews (UAR). We use your documented processes and procedures to ensure proper controls and approvals for provisioning and deprovisioning users, providing access to systems and applications, and verifying users' identity and authorization. This helps you maintain compliance with regulatory frameworks including SOC 2, ISO 27001, HIPAA, NIST CSF, PCI DSS, and GDPR.

How do you use Machine Learning (ML) and Generative AI (Gen AI)?

At Fixify, we use the right tool for the right job. To do so, we partner with OpenAI while also running self-hosted models that use more traditional algorithms. The tools can vary from regex and classification to generative AI, depending on the task we need the technology to complete.

If you think you've identified a security vulnerability related to Fixify, let us know!

Check out our compliance center

Learn more about our compliance program or request compliance documents.