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A new take on
the
IT help desk

We take on the work that’s bogging your team down using a combination of AI and talented analysts that deliver an IT help desk experience tailored to your environment, workflows, and people.

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homework
HOMEWORK

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Send 90 days of ticket data (API key or CSV).

IN THE LAB

We do the heavy lifting

Our tech categorizes tickets and uncovers insights.

together
TOGETHER

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TechCrunch brand
Fixify blends automation and human analysts to tackle IT problems
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The snapshot was so helpful. I could see where we can automate, pinpoint our biggest sticking points, and understand what’s really taking up our time.
Head of Security & IT
Hospitals & Healthcare
The snapshot report is an incredible and useful resource. It provided me with the visibility I needed to easily communicate value.
VP of Information Security & Enterprise IT
Software Development
The help desk ticket snapshot points out areas where we could automate or try to deliver a better IT experience, giving a roadmap for ways to improve.
Director of IT
 Director of IT
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