Hi, welcome to the Fixify IT blog!

Our ruminations on everything from IT help desk best practices to employee sentiment, security, AI, and more (with occasional historical references).

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Fixify innovations
5 min read

Introducing Fixify’s dashboard: Real-time insights, zero guesswork

Peter Silberman
April 10, 2025
Introducing Fixify’s dashboard: Real-time insights, zero guesswork
IT help desk best practices
6 min read

6 IT infrastructure solutions that won’t break the bank

Molly Small
April 4, 2025
6 IT infrastructure solutions that won’t break the bank
IT help desk best practices
6 min read

Is your IT infrastructure showing its age? Here’s how AI + people can help

Molly Small
April 4, 2025
Is your IT infrastructure showing its age? Here’s how AI + people can help
Fixify innovations
5 min read

IT service management doesn’t have to be a headache: How Fixify streamlines your help desk

Molly Small
April 4, 2025
IT service management doesn’t have to be a headache: How Fixify streamlines your help desk
IT help desk best practices
7 min read

IT help desk services demystified: What growing companies really need to know

Molly Small
April 3, 2025
IT help desk services demystified: What growing companies really need to know
IT help desk best practices
6 min read

The ultimate employee onboarding checklist: Streamlining IT setup for new hires

Molly Small
April 3, 2025
The ultimate employee onboarding checklist: Streamlining IT setup for new hires
IT 101
6 min read

5 IT improvement ideas [featuring automation]

Molly Small
March 27, 2025
5 IT improvement ideas [featuring automation]
Perspectives
6 min read

The cost of bad salsa (and other quality lessons)

Matt Peters
March 27, 2025
The cost of bad salsa (and other quality lessons)
Metrics & insights
6 min read

IT Directors in SaaS: what 1000 LinkedIn profiles reveal about the role

Michael Evans
March 25, 2025
IT Directors in SaaS: what 1000 LinkedIn profiles reveal about the role
IT 101
5 min read

What is a Help Desk Technician's role?

Molly Small
March 20, 2025
What is a Help Desk Technician's role?
IT 101
6 min read

What is IT change management? A beginner’s guide to help desk automation

Molly Small
March 20, 2025
What is IT change management? A beginner’s guide to help desk automation
IT 101
7 min read

Help desk metrics to track

Molly Small
March 20, 2025
Help desk metrics to track
Perspectives
Perspectives
IT 101
IT 101
Fixify innovations
Fixify innovations
AI & automation
AI & automation
Metrics & insights
Metrics & insights
IT help desk best practices
IT help desk best practices