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Our ruminations on everything from IT help desk best practices to employee sentiment, security, AI, and more (with occasional historical references).

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Scaling IT help desks with care: Fixify’s $25M Series A milestone

October 23, 2024
Matt Peters
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Cybersecurity
5 min read

Here’s why startups need to think about security from the beginning

Peter Silberman
April 15, 2024
IT help desk best practices
5 min read

The art of choosing tech for your startup: Build, buy, or use open source

Peter Silberman
March 26, 2024
IT help desk best practices
9 min read

Navigate the Startup Tornado: A guide to crafting effective job descriptions

Peter Silberman
January 30, 2024
Automation and AI
8 min read

A Founder’s Take: Navigating Building Products in the New Generative AI World

Peter Silberman
January 4, 2024
Automation and AI
3 min read

Theodore Roosevelt and ChatGPT

Matt Peters
January 3, 2024
Cool tech
Cybersecurity
Automation and AI
Metrics and insights
IT help desk best practices

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