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Our ruminations on everything from IT help desk best practices to employee sentiment, security, AI, and more (with occasional historical references).

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Hi, we’re Fixify

August 19, 2024
Matt Peters
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IT help desk best practices
2 min read

Fixify benchmark report: How does your IT help desk measure up?

Molly Small
August 29, 2024
Metrics and insights
5 min read

What tacos taught me about process optimization

Matt Peters
June 13, 2024
IT help desk best practices
3 min read

What’s happiness got to do with IT? Probably a lot more than you think

Matt Peters
May 31, 2024
Cybersecurity
4 min read

Cybersecurity is a wicked learning environment

Peter Silberman
May 3, 2024
Cybersecurity
5 min read

Here’s why startups need to think about security from the beginning

Peter Silberman
April 15, 2024
IT help desk best practices
5 min read

The art of choosing tech for your startup: Build, buy, or use open source

Peter Silberman
March 26, 2024
Cool tech
Cybersecurity
Automation and AI
Metrics and insights
IT help desk best practices

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