Fixify’s Resource Capacity Planning Software enables you to distribute your technicians’ availability according to their respective responsibilities, while always taking your business operations into account.
Many organizations want to understand, “What is capacity planning for my field service organization and how can I start to implement it?”. In Fixify, users can utilize the comprehensive tools in the Capacity Distribution view to quickly plan the amount of time that is reserved for field techs to be assigned appointment-related work orders on a daily basis. From this view, capacity planners can copy, delete, and refresh in order to adjust the schedule as needed.
Planners can utilize the Capacity Calendar view to select specific days to assign appointment booking capacity reservation definitions for all field techs in the selected scheduling territory.
The reservation on a per diem basis is defined as a percentage of the day that should be reserved for non-appointment related work (preventative maintenance, emergencies, etc.)
Utilize the following field service resource capacity planning features in Fixify: